FREE SHIPPING on orders that exceed $250*
* Alaska, Hawaii, Nantucket or Martha’s Vineyard cannot receive free shipping, these orders require Overnight Shipping and transit takes an extra 2 days to deliver.
Orders are shipped Monday - Wednesday.
Standard shipping is $15.95 per order, per address and arrives in 2-4 business days.
Overnight shipping is $39.95 per order, per address and arrives in 1-2 business days.*
Orders placed after 8:01 AM CST Wednesday will ship the following week.
Arrival days in the chart and map below are not guaranteed. These are estimated times only.
Holiday Shipping Deadlines
Thanksgiving: Standard Shipping deadline is November 14th, 2016. Overnight shipping deadline is November 21st, 2016.
December Holiday: Standard Shipping deadline is December 12th, 2016. Overnight shipping deadline is December 19th, 2016.
Adverse weather conditions, product availability and other circumstances may affect your delivery date.
- Your order is processed immediately and cannot be cancelled or revised.
- Orders placed with a delayed delivery date may be cancelled due to product availability.
- It is very common for the dry ice to have dissipated upon arrival. As long as the product is cool to the touch, the quality has not been diminished. Simply place the product in your freezer or refrigerator (use product within 7 days)
- You have 2 business days to report any issues with your order to receive prompt reimbursement.
- Please contact our consumer relations if you have special shipping instructions or to report issues with your order.
- You will receive an email with tracking information within 24 hours after your order ships. Please track your shipment and alert any gift recipients that a perishable gift is on its way.
- Orders are shipped via UPS and sometimes FedEx for remote locations.
- Deliveries are driver release. This means packages are left without a signature.
- Business Deliveries: UPS/FedEx will not leave packages outside of a closed business.
- Organic Prairie is not responsible for delays due to a closed business, incorrect or incomplete addresses, or if delivery is changed via UPS MyChoice.
- P.O. Box or APO addresses are not accepted.
- Holidays, weather and other circumstances may affect our delivery schedule.
Consumer RelationsPhone Toll Free 877-662-6328
Hours 7:30 AM to 6:00 PM CT (Monday - Friday)
firstname.lastname@example.org Organic Prairie
1 Organic Way
La Farge, WI 54639
We encourage the reuse and pass-along value of the foam cooler you receive. If you are unable to reuse the foam cooler you receive, please check with your local recycling center about recycling your foam cooler.