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Organic Prairie shipping information

Shipping Information

Severe Weather Shipping

Due the nature of Severe Weather across the Country, some shipping limitations may affect shipping for some regions. Please log on to UPS.com for most up to date areas that are impacted or, contact us at 1-877-662-6328 for order inquires.

FREE UPS GROUND SHIPPING on orders that exceed $200*

* Alaska, Hawaii, Nantucket or Martha’s Vineyard cannot receive free shipping or UPS 2nd Day Air, these orders require Overnight Shipping and transit takes an extra 2 days to deliver.

Orders ship Monday - Wednesday
UPS Ground orders ship on Monday and Tuesday at $15.95 per order, per address. Orders arrive in 2-4 business days from shipping date.
UPS 2nd Day Air orders ship Monday - Wednesday at $39.95 per order, per address. Orders arrive in 2-3 business days from shipping date.
Overnight orders ship Monday - Wednesday at $59.95 per order, per address. Orders arrive in 1-2 business days from shipping date .

Thanksgiving Deadline:

Ground Orders must be placed by 8am (CST) November 14th to ship on November 14th and be delivered on or by November 17th.

Orders received after the deadline will ship November 27th.
2 Day, and Overnight Orders must be placed by 8 AM (CST) November 20th to ship same day and deliver on or by November 22nd.
Orders received after the deadline will ship November 27th.

Christmas Deadline:

Ground Orders must be placed by 8am (CST) December 18th to ship on December 19th and deliver on or by December 22nd.

Orders received after the deadline will ship December 26th.
2 Day Orders must be placed by 8 AM (CST) December 19th to ship same day and deliver on or by December 22nd. Orders received after the deadline will ship December 26th .
Overnight Orders must be placed by 8 AM (CST) December 20th to ship same day and deliver on or by December 22nd.
Orders received after the deadline will ship December 26th.

New Year's Deadline


Ground Orders must be placed by 8am (CST) December 26th to ship same date, and deliver on or by December 29th. Orders received after the deadline will ship January 2nd.
2 Day and Overnight Orders must be placed by 8 AM (CST) December 27th to ship same day and deliver on or by December 29th.
Orders received after the deadline will January 2nd.

Transit days in map below are not guaranteed and can change during peak holiday season - these are estimates only. *Adverse weather conditions, product availability, holidays and other circumstances may affect your delivery date. Order early to avoid delays!

Organic Prairie shipping schedule

Order Details

  • Your order is processed immediately and cannot be cancelled or revised.
  • Orders are shipped on business days only and takes 3-5 days ship.
  • Orders placed with a delayed delivery date may be cancelled due to product availability.
  • It is very common for the dry ice to have dissipated upon arrival. As long as the product is cool to the touch, the quality has not been diminished. Simply place the product in your freezer or refrigerator (use product within 7 days)
  • You have 2 business days to report any issues with your order to receive prompt reimbursement.
  • Please contact consumer relations if you have special shipping instructions or to report issues with your order.

Shipping Details

  • You will receive an email with tracking information within 24 hours after your order ships. Please track your UPS shipment and alert any gift recipients that a perishable gift is on its way.
  • Orders are shipped primarily using UPS and sometimes FedEx for remote locations.
  • Deliveries are driver release. This means packages are left without a signature.
  • Business Deliveries: UPS/FedEx will not leave packages outside of a closed business.
  • Organic Prairie is not responsible for delays due to a closed business, incorrect or incomplete addresses, or if delivery is changed via UPS MyChoice.
  • P.O. Box or APO addresses are not accepted.
  • Holidays, weather and other circumstances may affect delivery schedule.

Consumer Relations

Phone Toll Free 877-662-6328
Hours 7:00 AM to 5:00 PM CDT (Monday - Friday)
consumerrelations@organicprairie.com

Organic Prairie will be closed the following days:
November 23rd and 24th 2017
December 25th and 26th 2017
January 1st 2018

Organic Prairie
1 Organic Way
La Farge, WI 54639

Recycling

We encourage the reuse and pass-along value of the foam cooler you receive. If you are unable to reuse the foam cooler you receive, please check with your local recycling center about recycling your foam cooler.

Get more information about recycling your cooler.