Organic Prairie shipping information

Shipping Information

Severe Weather Shipping: Due to Severe Weather across the Country, shipping limitations may be affecting delivery in certain regions. Please log on to UPS.com for service alerts and the most up to date areas that are impacted or, contact us at 1-877-662-6328 for order inquires.

Holiday Shipping Deadlines

Christmas

All orders are processed immediately and cannot be changed.

Standard Ground Orders

  • Place by December 14th, 3:00 PM CST, ships week of December 17th ***Christmas Order Deadline***
  • Placed after December 14th, 3:01 PM CST ships week of January 7th

2nd Day Orders

  • Placed by December 12th, 8:01 AM CST- December 14th, 3:00 PM CST, ships December 17th.
  • Placed by December 14th, 3:01 PM CST - December 18th, 8:00 AM CST, ships December 18th. ***Christmas Order Deadline***
  • Placed after December 18th, 8:01 AM CST - December 26th 8:00 AM ships week of December 26th.

Overnight Orders

  • Place by December 18th, 8:00 AM CST, ships same day
  • Place by December 18th, 8:01 AM CST - December 19th, 8:00 AM, ships December 19. ***Christmas Order Deadline***
  • Placed after December 19th, 8:01 AM CST - December 26th 8:00 AM ships week of December 26th.

* All orders received after the deadlines above will not ship until the week of January 7th.
* Please expect one additional day transit through December.

New Year’s

All orders are processed immediately and cannot be changed.

Standard Ground Orders

  • Place by December 14th, 3 PM CST, ships week of December 17th. ***New Year's Order Deadline***
  • Placed after December 14th, 3:01 PM CST ships week of January 7th

2nd Day Orders

  • Placed by December 12th, 8:01 AM CST- December 14th, 3:00 PM CST, ships December 17th.
  • Placed by December 14th, 3:01 PM CST - December 18th, 8:00 AM CST, ships December 18th.
  • Placed after December 18th, 8:01 AM CST - December 26th, 8:00 AM CST ships week of December 26th. ***New Year's Order Deadline***

Overnight Orders

  • Place by December 26th, 8:00 AM CST, ships same day. ***New Year Order Deadline***
  • Place after December 26th, 8:01 AM CST, ships week of January 7th

* All orders received after the deadlines above will not ship until the week of January 7th.
* Please expect one additional day transit through December.

FREE UPS GROUND SHIPPING on orders that exceed $200*

* Alaska, Hawaii, Nantucket or Martha’s Vineyard cannot receive free shipping or UPS 2nd Day Air, these orders require Overnight Shipping and transit takes an extra 2 days to deliver.
* Severe Weather may impact shipments, and delivery times. Please refer to tracking email, or go on to UPS.com for most up to date areas that are impacted by severe weather.

Orders ship Monday - Wednesday
UPS Ground orders ship on Monday and Tuesday at $15.95 per order, per address. Orders arrive in 2-4 business days from shipping date.

  • Orders placed after 9:00 AM CST Tuesday -3:00 PM CST Friday, will ship on the following Monday.
  • Orders placed after 3:00 PM CST Friday - 9:00 AM CST Monday, will ship on Tuesday.
UPS 2nd Day Air orders ship Monday - Wednesday at $49.95 per order, per address. Orders arrive in 2-3 business days from shipping date.
  • Orders placed after 9:00 AM CST Wednesday - 3:00 PM CST Friday, will ship on following Monday.
  • Orders placed after 3:00 PM CST Friday - 9:00 AM CST Tuesday, will ship on Tuesday.
  • Orders placed after 9:00 AM CST Tuesday - 9:00 AM CST Wednesday, will ship Wednesday.

* During peak Holiday season 2nd Day Air Service will only ship out Monday and Tuesday See Holiday Shipping Deadlines for more details.

Overnight orders ship Monday - Wednesday at $69.95 per order, per address. Orders arrive in 1-2 business days from shipping date.
  • Orders placed after 9:00 AM CST Wednesday - 3:00 PM CST Friday, will ship following Monday.
  • Orders placed after 3:00 PM CST Friday - 9:00 AM CST Tuesday, will ship on Tuesday.
  • Orders placed after 9:00 AM CST Tuesday - 9:00 AM CST Wednesday, will ship Wednesday.

Transit days in map below are not guaranteed and can change during peak holiday season - these are estimates only. *Adverse weather conditions, product availability, holidays and other circumstances may affect your delivery date. Order early to avoid delays!

Organic Prairie shipping schedule

Order Details

  • Your order is processed immediately and cannot be cancelled or revised. Please double check all items in your cart,verify that billing/shipping addresses are valid and verify shipping deadlines prior to placing your order, as we cannot make changes.
  • In rare instances, we may be able to cancel an order. If so, a $10 restocking fee will be charged.
  • Orders are shipped on business days only and take 3-5 days to ship. You may experience an additional day in transit during Christmas and & New Years due increased volume at UPS.
  • Orders placed with a delayed delivery date may be cancelled due to product availability.
  • It is very common for the dry ice to have dissipated upon arrival. As long as the product is cool to the touch, the quality has not been diminished. Simply place the product in your freezer or refrigerator (use product within 7 days when refrigerated)
  • You have 2 business days to report any issues with your order to receive prompt reimbursement.
  • Please contact consumer relations if you have special shipping instructions, questions about items prior to placing an order; or to report issues with your order.

Shipping Details

  • Only ship within the 50 US states
  • You will receive an email with tracking information within 24 hours after your order ships. Please track your UPS shipment and alert any gift recipients that a perishable gift is on its way.
  • Because orders are processed immediately, we cannot cancel nor make changes to incorrect addresses or zip codes.
  • If you find an error with your shipping address, contact UPS once you receive your shipping confirmation email.
  • Orders are shipped primarily using UPS and sometimes FedEx for remote locations.
  • Deliveries are driver release. This means packages are left without a signature.
  • Business Deliveries: UPS/FedEx will not leave packages outside of a closed business.
  • Organic Prairie is not responsible for delays due to a closed business, incorrect or incomplete addresses, or if delivery is changed via UPS MyChoice.
  • P.O. Box or APO addresses are not accepted.
  • Holidays, weather and other circumstances may affect delivery schedule.

Consumer Relations

Phone Toll Free 877-662-6328
Hours 7:00 AM to 5:00 PM CDT (Monday - Friday)
consumerrelations@organicprairie.com

Organic Prairie
1 Organic Way
La Farge, WI 54639

Organic Prairie Consumer Relations will be closed the following days in 2018:
Memorial Day - Monday, May 28
Independence Day - Wednesday, July 4
Labor Day - Monday, September 3
Thanksgiving - Thursday - Friday, November 22 & 23
Christmas Eve Day - Monday, December 24
Christmas Day – Tuesday, December 25
New Years Day - Tuesday, January 1

Recycling

UPDATE: We've switched to 100% recyclable shipping containers! To align with our mission, we've been working closely with our 3rd-party fulfillment vendor, Crystal Creek, we are continuing efforts to reduce our carbon footprint!

Our unique foam-free insulating package liners are made from sustainable, cotton enhanced fibers that are recycled and diverted from landfills helping to minimize our environmental impact and make the planet a safer an nicer place for everyone. Learn more about our liners' biodegradability at MP Global.


If you currently have a foam cooler and are unable to reuse them, please check with your local recycling center about recycling your foam cooler.

Get more information about recycling your cooler.