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Organic Prairie shipping information

Shipping Information

FREE SHIPPING on orders that exceed $250*

* Alaska, Hawaii, Nantucket or Martha’s Vineyard cannot receive free shipping, these orders require Overnight Shipping and transit takes an extra 2 days to deliver.

Orders ship Monday - Wednesday.
Ground orders ship on Monday and Tuesday at $15.95 per order, per address. Orders arrive in 2-4 business days from shipping date.
Overnight orders ship Monday - Wednesday at $39.95 per order, per address. Orders arrive in 1-2 business days from shipping date.

Christmas Deadline:

Ground orders must be placed by Noon (CST) December 16th to ship on December 19th and deliver on or by December 24th.

Orders received after the deadline will ship December 27th.
Overnight orders must be placed by 8 AM (CST) December 20th to ship same day and deliver on or by December 21st. Orders received after the deadline will ship December 27th.

New Year's Deadline


Ground orders must be placed by Noon (CST) December 23rd to ship on December 27th, and deliver on or by December 30th. Orders received after the deadline will ship the week of January 3rd.

Overnight orders must be placed by 8 AM (CST) December 27th to ship same day and deliver on or by December 30th.
orders received after the deadline will ship the week of January 3rd.

Transit days in map below are not guaranteed and can change during peak holiday season - these are estimates only. *Adverse weather conditions, product availability, holidays and other circumstances may affect your delivery date. Order early to avoid delays!

Organic Prairie shipping schedule

Order Details

  • Your order is processed immediately and cannot be cancelled or revised.
  • Orders are shipped on business days only and takes 3-5 days ship.
  • Orders placed with a delayed delivery date may be cancelled due to product availability.
  • It is very common for the dry ice to have dissipated upon arrival. As long as the product is cool to the touch, the quality has not been diminished. Simply place the product in your freezer or refrigerator (use product within 7 days)
  • You have 2 business days to report any issues with your order to receive prompt reimbursement.
  • Please contact consumer relations if you have special shipping instructions or to report issues with your order.

Shipping Details

  • You will receive an email with tracking information within 24 hours after your order ships. Please track your shipment and alert any gift recipients that a perishable gift is on its way.
  • Orders are shipped via UPS and sometimes FedEx for remote locations.
  • Deliveries are driver release. This means packages are left without a signature.
  • Business Deliveries: UPS/FedEx will not leave packages outside of a closed business.
  • Organic Prairie is not responsible for delays due to a closed business, incorrect or incomplete addresses, or if delivery is changed via UPS MyChoice.
  • P.O. Box or APO addresses are not accepted.
  • Holidays, weather and other circumstances may affect delivery schedule.

Consumer Relations

Phone Toll Free 877-662-6328
Hours 7:30 AM to 6:00 PM CT (Monday - Friday)
consumerrelations@organicprairie.com

Organic Prairie
1 Organic Way
La Farge, WI 54639

Recycling

We encourage the reuse and pass-along value of the foam cooler you receive. If you are unable to reuse the foam cooler you receive, please check with your local recycling center about recycling your foam cooler.

Get more information about recycling your cooler.