FREE SHIPPING on orders that exceed $250*
* Alaska, Hawaii, Nantucket or Martha’s Vineyard cannot receive free shipping, these orders require Overnight Shipping and transit takes an extra 2 days to deliver.
Orders ship Monday - Wednesday.
Ground orders ship on Monday and Tuesday at $15.95 per order, per address. Orders arrive in 2-4 business days from shipping date.
Overnight orders ship Monday - Wednesday at $39.95 per order, per address. Orders arrive in 1-2 business days from shipping date.
WEATHER UPDATE 1.16.17: Due to dangerous road conditions in the Midwest and surrounding states, all orders will be placed on hold and will not ship today. The storm is expected to move across New Mexico, Colorado, Kansas, Missouri, Iowa, Illinois, and Wisconsin. There my be additional delays tomorrow as the storm progresses and certain airports may have difficultly getting planes out on schedule.
Transit days in map below are not guaranteed and can change during peak holiday season - these are estimates only. *Adverse weather conditions, product availability, holidays and other circumstances may affect your delivery date. Order early to avoid delays!
- Your order is processed immediately and cannot be cancelled or revised.
- Orders are shipped on business days only and takes 3-5 days ship.
- Orders placed with a delayed delivery date may be cancelled due to product availability.
- It is very common for the dry ice to have dissipated upon arrival. As long as the product is cool to the touch, the quality has not been diminished. Simply place the product in your freezer or refrigerator (use product within 7 days)
- You have 2 business days to report any issues with your order to receive prompt reimbursement.
- Please contact consumer relations if you have special shipping instructions or to report issues with your order.
- You will receive an email with tracking information within 24 hours after your order ships. Please track your shipment and alert any gift recipients that a perishable gift is on its way.
- Orders are shipped via UPS and sometimes FedEx for remote locations.
- Deliveries are driver release. This means packages are left without a signature.
- Business Deliveries: UPS/FedEx will not leave packages outside of a closed business.
- Organic Prairie is not responsible for delays due to a closed business, incorrect or incomplete addresses, or if delivery is changed via UPS MyChoice.
- P.O. Box or APO addresses are not accepted.
- Holidays, weather and other circumstances may affect delivery schedule.
Consumer RelationsPhone Toll Free 877-662-6328
Hours 7:30 AM to 6:00 PM CT (Monday - Friday)
firstname.lastname@example.org Organic Prairie
1 Organic Way
La Farge, WI 54639
We encourage the reuse and pass-along value of the foam cooler you receive. If you are unable to reuse the foam cooler you receive, please check with your local recycling center about recycling your foam cooler.